Privacy Notice

EMAIL NOTICE

An email you receive from us and any attachments are confidential and may be privileged or otherwise protected from disclosure. If you are not the intended recipient, kindly notify Health Education Partnership Limited immediately by contacting the sender and delete the original email without copying, distributing or disclosing its contents to any other person. Any privilege or confidentiality is not waived or lost if the email has been sent to you in error.

Any review, transmission, dissemination or the taking of any action in reliance upon information contained in or attached to the email by persons or entities other than the intended recipient is prohibited and Health Education Partnership Limited accepts no liability for any loss or damage which may be caused by or which flows from such unauthorised use.

Recipients are advised to carry out their own virus checks before opening any attachment, as Health Education Partnership Limited accepts no liability for any loss or damage, which may be caused by viruses.

For details of how Health Education Partnership Limited handles personal information and data please view our Privacy Notice below.

 

PRIVACY NOTICE

This notice was last updated on 13/06/2023

Purpose of this notice
This privacy notice tells you what to expect from Health Education Partnership Limited regarding any data and personal information we collect and use to provide our services.

Our contact details
Health Education Partnership Limited
18 High Street
Cawston
Norwich
NR10 4AA

Telephone number: 08000 488 566

Website: https://healtheducationpartnership.com

Email address: admin@healtheducationpartnership.com

The type of personal information we collect
We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, title, name, telephone number and email address)

How we obtain personal information

Most of the personal information we process is provided to us directly by you for one of the following reasons:
Visitors to our website
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

No personal information is stored, saved or collected.

External links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Online newsfeed
We use a third-party service, WordPress.com, to publish our newsfeed. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. We do not collect comments or any details from users viewing these pages.

Free downloadable resources
Visitors to our website wishing to download any of our free resources are asked to register the first time by providing the name of their organisation and job title. We use this information to analyse which resources are proving most popular and to whom.

Email newsletter
Health Education Partnership operates an email newsletter system, used to inform subscribers about the support and services supplied in the different boroughs where we coordinate health education programmes. These newsletters do not promote or sell our services and only provide information relevant to early years settings, schools and partner services that are part of the borough programme.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the UK Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the UK Data Protection Act 2018 you may request a copy of personal information held about you by our email newsletter system by emailing our Privacy Officer at admin@healtheducationpartnership.com.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email newsletter.

Social media platforms
Communication, engagement and actions taken through external social media platforms Health Education Partnership Limited participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.

Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media
By default some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Online surveys
Health Education Partnership set up questionnaires to support the Healthy Schools Programmes in boroughs where they are commissioned to provide support to schools. We use a third-party service, Momentive, to run the online surveys.

The questionnaires ask pupils and staff about their attitudes around certain health behaviours related to the health priorities chosen for a Healthy Schools Silver award.

There is a set of 5 questions that we include in all the surveys we run for pupils, so that we build up some cross-sectional data (oral health, healthy eating, physical activity, life satisfaction and trusted adult). These may appear at the beginning or throughout the questionnaire depending on the topic. Responses to these five questions are collated with those received from other surveys. The results can then be used by the local authority to better understand health behaviours in children and young people, help develop policies, plan services and to monitor and evaluate their impact.

We do not ask pupils to put their names on the questionnaires and IP addresses of respondents are not collected. The school results are only shared with the school and never published. This means the information is held in an anonymous format and individual pupils and teachers cannot be identified. Furthermore, individual school surveys are not shared with the local authority or partner services.

How we use your personal information
We use the information that you have given us in order to deliver our health education programs and initiatives.
We do not share this information with other organisations or individuals and in cases where we are requested to do so we will always seek consent prior to sharing any personal information.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing personal information are:

• Your consent. You can remove your consent at any time by contacting us via our contact details listed at the top of this document.
• We have a contractual obligation.
• We have a legal obligation.
• We have a legitimate interest.

How we store your personal information
Health Education Partnership takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data from unauthorised access, alteration, disclosure or destruction. We have several layers of physical, electronic and procedural safeguards in place that we believe to be appropriate to protect your personal data.

Health Education Partnership Limited is registered with the ICO, details of which can be accessed here:

https://ico.org.uk/ESDWebPages/Entry/ZA017545

How long we store your personal information
We only retain personal information for as long as we are contractually or legally required to do so and ensure that any personal information that is disposed of is done so securely.

Your data protection rights
Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the following if you wish to make a request:

Health Education Partnership Limited

18 High Street
Cawston
Norwich
NR10 4AA

Email address: admin@healtheducationpartnership.com
Telephone number: 08000 488 566

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at admin@healtheducationpartnership.com

You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk